ACB SURVEY Sex Male Female Age Level of Education None Primary Secondary Tertiary State the purpose of your visit to the Bureau How many times have you visited the Bureau? How were you received at our Front Desk Office/Reception? Which section of the bureau did you Visit? Report Centre Documentation Investigations Prosecutions Public Education Corruption Prevention Public Relations Internal Audit Finance Human Resources Administration Procurement & Stores Information Technology Monitoring & Evaluation How long did it take before you were served in the section that you visited? Less than 30 minutes More than 30 minutes Less than 1 hour More than 1 hour Were you satisfied with the time you spent to obtain the service Unsatisfied Very unsatisfied Satisfied Very satisfied How would you rate the officer/(s) who attended to you? Professional Somewhat professional Unprofessional Were you satisfied with the service offered? Very satisfied Satisfied Somewhat satisfied Unsatisfied Very unsatisfied How did you know about the services of the Bureau? Radio Newspaper Friends Website Rallies by ACB Do you think services of the Bureau are easily accessible? Yes No Do you think the Bureau is doing enough to combat corruption in Malawi? Yes No If not accessible, explain below If no, explain below Is there anything you would want the Bureau to improve? Submit survey You can also download the questionnaire and answer the survey questions. Client Satisfaction Questionnaire